General Terms and Conditions
General Terms and Conditions
Welcome to Stansted Stays! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Definitions
- “Website” refers to Stansted Stays, located at tanstedstays.com.
- “We,” “Us,” or “Our” refers to the owners and operators of Stansted Stays.
- “User” refers to visitors or anyone who interacts with the website.
- “Guest” refers to individuals who book accommodation through our platform.
- “Property Owner” refers to individuals who list their properties on the website for rental.
2. Booking and Payments
- All bookings are subject to availability.
- Payments must be made in full at the time of booking unless otherwise agreed.
- Prices may vary based on the season, demand, and availability.
3. Cancellations and Refunds
- Guests may cancel a booking up to [X days] before the check-in date for a full refund.
- Cancellations made within [X days] of the check-in date may incur a cancellation fee.
- In the event of a no-show, no refund will be issued.
4. Guest Responsibilities
- Guests are responsible for maintaining the condition of the property during their stay.
- Any damages to the property must be reported immediately, and costs for repairs may be charged to the guest.
- Guests must comply with all house rules provided by the property owner.
5. Property Owner Responsibilities
- Property owners must ensure that their listings are accurate and up-to-date.
- The property must be maintained to a reasonable standard for guest accommodation.
- Property owners are responsible for any disputes or issues related to their properties.
6. Website Usage
- Users agree to use the website in accordance with all applicable laws and regulations.
- We reserve the right to remove any content or user accounts that violate these terms.
7. Privacy
- We respect your privacy and handle all personal data in accordance with our Privacy Policy.
8. Limitation of Liability
- Stansted Stays is not responsible for any damages, injuries, or losses resulting from the use of our website or services.
- We are not liable for disputes between guests and property owners.
9. Modifications to Terms
- We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
10. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@stanstedstays.com.